GraceOps Privacy Policy and Terms & Conditions

# GraceOps SMS Notification Program — Terms and Conditions

**3 Graces Boutique**
*Last updated: August 24, 2026*

## 1. Program Description

GraceOps SMS Notifications ("the Program") is a text messaging service operated by 3 Graces Boutique ("3 Graces," "we," "us," "our") for employees enrolled in the GraceOps store management app. The Program is used to send operational messages, including:

- Work schedules and shift reminders
- Task assignments and to-do notifications
- Inventory and par-level alerts
- Store open/close checklist reminders
- Time-sensitive operational alerts (e.g., scheduling changes, urgent coverage requests)

This Program is intended for current 3 Graces employees only. It is **not** a consumer marketing program and is not open to customers or the general public.

## 2. Eligibility

To participate, you must be:

- A current employee of 3 Graces Boutique
- 13 years of age or older
- The owner or authorized user of the mobile number provided

## 3. Consent to Receive Messages

By entering your mobile number in GraceOps and confirming enrollment, you consent to receive automated text messages from 3 Graces at that number for the operational purposes described above.

Enrollment in SMS notifications is voluntary. Employees who prefer not to receive text messages can continue to receive schedule and operational information through the GraceOps dashboard. Declining SMS enrollment will not affect your employment.

## 4. Message Frequency

Message frequency varies based on your role, schedule, and store activity. You may receive multiple messages per week during normal operations, with higher volume during scheduling changes.

## 5. Message and Data Rates

Message and data rates may apply, depending on your mobile carrier and plan. 3 Graces does not charge for the Program itself; standard carrier rates apply to messages sent and received.

## 6. How to Opt Out

Reply **STOP** to any message at any time to be removed from the Program. You will receive one confirmation message. After opting out, you will no longer receive GraceOps text alerts and should refer to the GraceOps app for schedule and operational updates.

## 7. How to Get Help

Reply **HELP** to any message, or contact us directly:

- Email: hello@3gracesboutique.com

## 8. Carrier Liability

Carriers are not liable for delayed or undelivered messages. Participating carriers include, but are not limited to, AT&T, T-Mobile, Verizon, and other major U.S. carriers. Delivery is not guaranteed on all networks or devices.

## 9. Changes to the Program

3 Graces may modify, suspend, or discontinue the Program, or these Terms, at any time. Continued participation after changes take effect constitutes acceptance of the updated Terms.

## 10. Contact

3 Graces Boutique
122 Main St, Ludlow, VT 05149